Introduction
To say that I’m not a fan of blog posts that extoll the virtues of the Google-plex of online apps would be a it of an understatement. As a citizen of Corporate America, my work-bound digital life revolves around the ever-present MS Outlook, making many of the GMail-centric blog posts interesting yet somewhat less than useful.
On the work side, I’ve set up a method that helps me categorize emails into 4 main contexts: @Action, @Waiting, @Read, and @Reference. A combination of colored flags and search folders helps me keep organized and on top of what needs to be done. I’ve written before about this system in quite a bit of detail, so I won’t go into much more here except to say that as my email volume grows, things seem to be holding up pretty well.
One thing I should point out is that the flags help me keep up with the emails while the more traditional task list helps me keep up with the actions that arise from those emails. This keeps me from having to re-read and re-re-read flagged emails and lets me follow a more traditional model of “get the email, record the action, flag the email, file the email, do the action, unflag the email … repeat as necessary…”
The thing I like about this system is that its straightforward – all my email gets dumped into one archive folder. The search folders pick out emails with certain colored flags. Rather than having to move emails between folder, when I flag something as complete the email disappears from the search folder list but stays in the archive; I don’t have to move the email from one folder to another when I’m done with it.
For my personal email I have been using a combination of GMail and Apple’s Mail.app (on both my MacBook Pro and my iPhone). Over the past few months I’ve been moving more and more of my paper-based life to digital – I get email notices when my online statements are ready, I pay bills online, certain calendar events send me reminder emails (mostly related to paying bills)etc. As this has happened I’ve found myself wanting a bit more granularity in my ability to flag emails than Mail.app’s single message flag offers.
Enter GMail’s Superstars, which let you give different colored stars (aka flags) to emails. Around for quite some time, I had largely ignored Superstars because they didn’t work well with Mail.app (every colored star translated to the same message flag in Mail.app). But this past weekend I decided to see whether I could set up a system in GMail that approximated my setup in Outlook.
Dancing with the SuperStars

The first thing I did was reorder GMail’s SuperStars to match my flags in Outlook: red (action), blue (waiting), yellow (read), green (reference), orange and purple (both unused). This lets me click through GMail’s stars in the same order I can click through Outlook’s flags, which means that I don’t have to remember which system is which. The rest of the “stars” I took out of use.
Saved Searches

Google labs also offers a “widget” for Saved Searches. After you enable the function in the “Settings / Labs” section, a box appears on your left hand sidebar that lets you store frequently used searches. The proper syntax for these searches is “has: red-star” or “has: blue-star.” Click on the link and a search results page comes up with all the messages containing the desired star.
Multiple Inboxes
Here’s where things start to get interesting. Recently Google Labs introduced a feature that lets you split the regular GMail window into multiple email boxes. The beauty of this is that each additional email box is essentially the result of a search. As you can see from the picture below, I’ve set up 4 different mailboxes , each with its own context.

The result, shown below, is one view with multiple areas of information. New mail is processed in the inbox, starred appropriately, and filed away in the “All Mail” archive. The extra mailboxes on the right organize emails that need something done to them. When I’m done with the email, I clear the star and it disappears from this view.

Wrapping Up
I’m not sure whether I’ll be using the system for very long – the truth of the matter is that I don’t have nearly as many personal emails that require some sort of action. I could probably survive with only one message flag marking emails after the action gets transferred to my task list. But I’ve promised that I’ll try this system for at least a week. I’ll let you know how it turns out.